SIVGA SV021 Closed-Back Wood Headphones Review

The SIVGA SV021 pairs solid wood ear cups and a metallic frame with a closed-back design and a 50mm dynamic driver, listed at $179 in Brown or Black. The page gives 32 Ohm impedance, 105dB sensitivity and a 20Hz-20kHz range, with a detachable cable that ends in a 3.5mm plug. SIVGA says it tuned the headphone for a natural sound and that a phone can drive it directly.

Specifications

Options and pricing

Brown and Black cost the same $179, and both were orderable when read. The page describes one detachable cable with a 3.5mm termination plug and lists no balanced plug, spare cable or accessory-only options. The ear pads are detachable and are described as soft leather and memory foam, and the headband is described as soft leather.

How it compares

The SIVGA Oriole Classic Fashionable Closed Back Rosewood HiFi Headphone is also closed-back and costs $239 against $179 here; its spec line mentions balanced, natural, accurate tuning, which is SIVGA's wording. The FiiO FT13 60mm Dynamic Driver Closed-Back Over-Ear Headphones are $299.99 with a 60mm driver. The FiiO/JadeAudio JT9 Open-Back Planar Headphone is $169.99 and open-back. At $179 the SV021 is priced below both closed-back models above and suits buyers who want wood ear cups at that price; the JT9 suits those who prefer an open-back planar design.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.