SIVGA SV023 Walnut Wood Headphones Review

At $499 the SIVGA SV023 is a walnut-cupped dynamic-driver headphone with a 50mm driver and a beryllium-plated LCP diaphragm. The page lists 300Ω±15% impedance, 105dB sensitivity, a 20Hz-40kHz range and a weight of 318grams, with a detachable 6N OCC copper cable ending in a 4.4mm balanced termination. The title says open back while the text describes a semi-open back.

Specifications

Options and pricing

Only a default option is listed, at $499 and orderable when the page was read. The page says the package includes a 4.4mm to 3.5mm adapter and a standard 6.35mm adapter alongside the 4.4mm balanced cable, so 3.5mm and 6.35mm sources are covered by adapters rather than by separate cables. It lists no second option.

How it compares

At $499 the SV023 sits above the SIVGA Luan 50mm Dynamic Driver Open-Back Over-Ear Wood Headphone at $359, also a wooden dynamic-driver open-back, and the DUNU Mortise 50mm Dynamic Driver Open-Back Headphones at $429.99. The FiiO FT15 101mm Planar Magnetic Open-Back Headphones at $490.99 is a planar model close to the SV023 on price. The SV023 page lists 300Ω±15%, a figure to check against your source's output before choosing it over the cheaper models; the Luan suits a tighter budget and the FT15 suits buyers who prefer a planar driver.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.