JNCY Custom Picture Pendant Necklace, Stone Options Review
A 2 x 2 inch personalized picture pendant with a 24 inch solid ball chain, in sterling silver or 14k yellow gold vermeil, priced from $199 with cubic zirconia up to $2,499 with natural diamonds. It suits someone who wants to choose the stone type.
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Our verdict
A 2 x 2 inch picture pendant for buyers who want to choose the stone, from cubic zirconia at $199 to natural diamonds at $2,499, with a 24 inch ball chain included. Look elsewhere if you need diamond grades stated or a total carat weight tied to one stone type. The main caveat is the wide price range paired with thin stone detail.
- Best for
- Someone who wants a 2 x 2 inch photo pendant with a choice of stone type and metal.
- Skip if
- You need diamond grades stated or a total carat weight tied to one stone type.
Why 3.4/5: A thin spec sheet in which the stone figures are not tied to a stone type holds it back, as does a personalized item that the store sells as final sale.
Stone type drives the price of JNCY's Custom Picture Pendant Necklace, a 2 x 2 inch personalized pendant that comes with a 24 inch solid ball chain. Cubic zirconia versions run $199 to $249.99, lab diamonds are $999 and natural diamonds are $2,499, in sterling silver or 14k yellow gold vermeil, across 6 variants made to order.
Specifications
| Spec | Listing says |
|---|---|
| Color | White & Yellow |
| Count | 64 |
| Total Carat Weight | 1.6 |
| Stone | Cubic Zirconia, Natural Diamonds, Lab Diamonds |
Options and pricing
Two metals and three stones make the six variants. By stone type, cubic zirconia is $199 to $249.99, lab diamonds are $999 and natural diamonds are $2,499. By color, sterling silver runs from $199 to $2,499 and 14k yellow gold vermeil from $249.99 to $2,499. The listing gives one total carat weight, 1.6, and a count of 64, without saying which stone type those figures describe.
How it compares
The Premium Heart Picture Pendant Necklace is one 20 inch, 14k yellow gold plated option at $175, and the Photo Engraved Heart Necklace lists from $265 with sterling silver in its spec. This pendant starts at $199 and reaches $2,499 depending on the stone. The Cursive Initial Necklace is $99 in 18k yellow gold vermeil.
Shipping, returns and warranty
JNCY ships by USPS at no cost and says most items are made to order, about two weeks, with an estimated ship date on the product page (FedEx 2Day is $25 on US orders and does not shorten production). A signature is required on engagement rings, made-to-order designs and orders over $1,500. It also ships to Australia, Canada, France, Germany, Ireland, Italy, South Korea and the United Kingdom for a flat $50, with duties and taxes paid by the buyer. Returns: JNCY says personalized and custom pieces and sale or clearance items are final sale and cannot be returned; defects fall under the warranty. Warranty: free lifetime repair or replacement of manufacturing defects and two free cleaning visits in the first year; wear and tear, lost stones and clearance items are excluded.
Before you buy
JNCY Jewelers is a Miami jeweler whose domain was registered in 2020. Independent feedback is thin: a ProvenExpert page lists three ratings, all 5.00, from Facebook and The Knot with no review text, and searches on 19 October 2026 found no Trustpilot or BBB page for the store. JNCY's own pages disagree in places: the refund window is 30 days on the Refund policy page and 7 days in the FAQ, and the custom-bridal page says it offers no financing while the financing page lists several plans. Payments accepted include major cards, Affirm, Shop Pay and PayPal.
What we liked
- Three stone types in two metals, with a price range listed for each stone type
- A 24 inch solid ball chain is included with the pendant
- Dimensions are given: 2 x 2 inches
- Cubic zirconia versions start at $199, against $999 for lab diamonds and $2,499 for natural diamonds
Worth noting
- The 1.6 total carat weight and the count of 64 are not tied to a stone type
- The price depends heavily on stone type, from $199 to $2,499 across the six variants
- No color, clarity or grading details are given for the lab diamonds or the natural diamonds
Questions before you buy
What stone options does the Custom Picture Pendant Necklace have?
Cubic zirconia, lab diamonds or natural diamonds, in sterling silver or 14k yellow gold vermeil. Cubic zirconia is $199 to $249.99, lab diamonds are $999 and natural diamonds are $2,499.
What comes with the pendant?
The description says it comes with a 24 inch solid ball chain. The pendant measures 2 x 2 inches.
Does the listing give diamond grades?
No. It lists a total carat weight of 1.6 and a count of 64, but no color, clarity or grading details, and it does not say which stone type those figures apply to.
Can I return it if I change my mind?
No for this piece. JNCY says custom-made personalized pieces and sale or clearance items are final sale and cannot be returned or exchanged. Manufacturing defects fall under its lifetime manufacturing warranty.
How long until it ships?
JNCY says most items are made to order and take about two weeks; the product page, cart and order email show an estimated ship date. USPS shipping is free, and FedEx 2Day ($25 on US orders) does not shorten production.
Are lab-grown diamonds real diamonds?
GIA says laboratory-grown diamonds have the same crystal structure as natural diamonds, tightly bonded carbon atoms, and nearly the same chemical, optical and physical properties. By eye the difference can be indistinguishable, but gemological laboratories can detect the different growth history with advanced instruments. They are grown by high-pressure high-temperature (HPHT) or chemical vapor deposition (CVD).
Sources & verification
What this review is based on and the day we last read it. Specs and claims from the maker are the maker’s own; the verdict and the rating are ours.
From the store
- Custom Picture Pendant Necklace product page: specs, options and price (the buy buttons go there)Specs, options and the listed priceRead October 19, 2026
- JNCY Jewelers shipping policyFree USPS shipping, processing times, signature rules, international countries and flat feeRead October 19, 2026
- JNCY Jewelers refund policy30-day returns for pre-designed styles, final-sale and custom items, certificate feeRead October 19, 2026
- JNCY Jewelers warranty pageLifetime manufacturing warranty, free resizing and cleaning in year one, exclusionsRead October 19, 2026
- JNCY Jewelers FAQReturn wording (7 days), payment methods, care tips, international termsRead October 19, 2026
Independent
- ProvenExpert page for JNCY JewelersThree ratings, all 5.00 (two on Facebook, one on The Knot), no review textRead October 19, 2026
- GIA: simulants, moissanite and laboratory-grown diamondsLab-grown diamonds share the crystal structure and nearly the same properties as natural diamondsRead October 19, 2026
What we couldn’t verify
- The total carat weight of 1.6 and the count of 64 are given once for all stone types; the listing does not say which stone they describe.
- No color, clarity or grading details are given for either the lab diamonds or the natural diamonds.
- Prices are listed by metal and by stone separately, so the price of each metal and stone pairing is not shown.
- Independent testing or appraisal: we found none for this piece; the only outside feedback is a ProvenExpert page with three 5.00 ratings (two Facebook, one The Knot) and no text.
- JNCY's pages disagree on the refund window (30 days on the Refund policy page, 7 days in the FAQ).
Spotted an error or something out of date? Tell us and we’ll fix it and update the date.
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