SHANLING M1 Plus Music Player Review

The SHANLING M1 Plus is a portable music player that HiFiGO lists at $209 for the Black unit. The page's description is seven pictures, and they name an ESS ES9069Q DAC, a 3.2-inch 320x480 touchscreen, a 3.5mm single-ended and a 4.4mm balanced headphone output, microSD storage up to 2TB, and two-way Bluetooth 5.2 with LDAC, aptX HD, aptX, AAC and SBC. The pictures also give 86 x 61 x 17mm and 116g.

Specifications

Options and pricing

Six options are listed. The M1 Plus-Black at $209 was orderable when the page was read, while the M1 Plus-Silver at $209 was sold out. M1 Plus-Black with Case and M1 Plus-Silver with Case, at $219 each, were also sold out. Green Case only and Black Case only are accessories sold alone at $12 each, and both were sold out. The pictures' box list names a USB A to USB-C cable, a screen protector and a manual.

How it compares

The HiBy RS2 II R2R HiFi Pure Audio Player is listed at $439 and the FiiO M33 R2R Portable Music Player at $699.99, against $209 here; both names point to R2R designs, while the M1 Plus pictures name an ESS ES9069Q chip. The FiiO SNOWSKY Echo Mini 512MB Portable Music Player is $67.99. The Echo Mini is the lowest of the four prices. Buyers who specifically want an R2R design should look at the HiBy or the M33; those who want a 4.4mm balanced output for $209 can look at the M1 Plus.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.