SMSL D400 MK2 Desktop DAC Review

The page calls the D400 MK2 the successor in SMSL's D400 series; it is listed at $649. Per the page, an AKM AK4191 handles digital filtering and processing while an AK4499EX does the conversion, backed by a built-in 10MHz OCXO specified at ±5 ppb and a self-developed CK-04 clock circuit. It takes USB, Optical, Coaxial, I2S, AES/EBU and Bluetooth inputs and gives XLR and RCA outputs. The page quotes 0.00006% THD+N and 132dB dynamic range on the balanced output.

Specifications

Options and pricing

The two options are D400 MK2 Black and D400 MK2 Silver, each $649 and orderable when the page was read. The page says a full-featured remote control is included but its text does not mention a power cord, cables or plug type, so the rest of the contents is not stated there.

How it compares

The TOPPING D70Pro costs $699 and uses an ES9039SPRO chip with Bluetooth 5.1 in its title, where the D400 MK2 at $649 uses an AKM chip pair with a built-in OCXO and its page text gives no Bluetooth version. The SMSL SU-9 PRO is $499.99 with two ES9039M Pro chips. The D400 MK2 suits buyers who want the AKM architecture and an internal OCXO; the SU-9 PRO suits a smaller budget.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.