TOPPING D10s USB DAC Review

TOPPING built the D10s around one ESS DAC chip, written ES9038QM in the page text and ES9038Q2M in the store title. It is a USB-powered desktop DAC listed at $109.99, with an XMOS XU208 USB chip and a stated THD+N of 0.002% at 1kHz. The page says it decodes up to 32-bit 384 kHz PCM and native DSD256 over USB, and that it can convert its USB input to optical or coaxial output.

Specifications

Options and pricing

Black and Silver are the two choices, both at $109.99 and both showing as orderable when the page was read. The page names no plugs or cables, lists no box contents and describes no difference between the two colors. The op-amp inside is described as swappable and socketed, and the page says an op-amp is already included.

How it compares

The SMSL SU-1 is $79.99 against $109.99 here and is named as an MQA desktop DAC, which this page does not mention. The SMSL SU-6 costs $169.99 and lists 32-Bit/768kHz PCM and native DSD512 where the D10s page stops at 384 kHz and DSD256; its name also adds Bluetooth 5.0 and LDAC. The D10s fits a USB-only desk setup on a middle budget, and the SU-6 fits buyers who want wireless input and higher listed rates.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.