Divinus Velvet TWS Eartips Review

Velvet TWS is Divinus's ear tip set for true wireless earphones, listed from $19.99 with a 3mm-5mm nozzle range in the store title. The page text is only a packaging note, so everything else comes from its pictures: five sizes from S to L, each drawn with height and width numbers, and a fit chart naming models from Anker, Jabra, Sony and others. The pictures read give no tip material and no per-box count beyond the option names.

Specifications

Options and pricing

Six options are listed, all orderable when the page was read: Velvet TWS-S, MS, M, ML and L at $19.99 each, each named 3 Pairs, and Velvet TWS-Full (5 Sizes-Per Size 1 Pair) at $25.99. The page text carries one note, that the packaging may show either the old or the new logo, at random. The pictures read give no in-the-box list beyond what the option names say.

How it compares

The DIVINUS Velvet Eartips For AirPods Pro Series-APP For 3mm-5mm Nozzle lists the same 3mm-5mm range from $22.99, against $19.99 here. The ELOIT Velvet Narrow Bore Eartips For 4-6mm Nozzle and the DIVINUS Velvet Wide Bore Silicone Eartips For 4-6mm Nozzle both start at $19.99 and name a 4-6mm range. Choose this listing for its stated 3mm-5mm nozzle range and a pictured TWS fit chart; the other two name 4-6mm nozzles, and the AirPods Pro listing is the one named for those earphones.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty excludes carrying cases, ear tips and other accessories, and a note on its return page excludes ear tips (earplugs) and holsters from returns for hygiene reasons, so treat these as final sales once opened. Questions go to [email protected], the only contact the store lists: its pages name no company, street address or phone.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.