Divinus Velvet Wide Bore Eartips Review

The wide-bore version of Divinus's Velvet line is an ear tip set listed from $19.99. The store title calls it silicone and gives a 4 to 6mm nozzle diameter, which the page text also gives. The page text lists five sizes (S, MS, M, ML and L), a matte velvet-texture finish, a deeper center design and what it calls a Wide Stem Mouth, and says each set holds three pairs. No tip dimensions, weight or named earphones appear in the page text.

Specifications

Options and pricing

Six options are listed, all orderable when the page was read: Velvet Wide Bore in S, MS, M, ML and L at $19.99 each, each named 3 Pairs, and Velvet Wide Bore-Full (5 Sizes-Per Size 1 Pair) at $25.99. The page text says each set comes as three pairs; the Full option is named 5 Sizes-Per Size 1 Pair. A page warning says the packaging may show either the old or the new logo, at random.

How it compares

The ELOIT Velvet Narrow Bore Eartips For 4-6mm Nozzle starts at the same $19.99 with the same 4-6mm range in its name; the two differ by bore design in their names, narrow versus wide. The DIVINUS Velvet Eartips For TWS For 3mm-5mm Nozzle is also from $19.99 but is named for TWS earphones and a lower 3mm-5mm range. The JUZEAR x Z Reviews Render Pro Eartips For 4.6-5.5mm Nozzle is $14.99 for 4.6-5.5mm. The Wide Bore suits owners with a nozzle in its stated 4 to 6mm range; the TWS listing names a lower 3mm-5mm range.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty excludes carrying cases, ear tips and other accessories, and a note on its return page excludes ear tips (earplugs) and holsters from returns for hygiene reasons, so treat these as final sales once opened. Questions go to [email protected], the only contact the store lists: its pages name no company, street address or phone.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.