iBasso DX340 Audio Player Review

Starting at $1,999 for the Black unit, the iBasso DX340 is a digital audio player whose pictures describe a discrete PWM-DAC made of 128 PWM-DACs, a 6.0-inch AMOLED screen, a Snapdragon 665 chip with 8GB of RAM and 256GB of ROM, and an AMP15 card with its own 2100mAh battery. A spec table lists a 4.4mm balanced and a 3.5mm single-ended output, a 3.5mm coaxial output and 12V DC-IN for higher output power.

Specifications

Options and pricing

Two options are listed, both orderable when the page was read: DX340 Black at $1,999 and DX340 Titanium at $2,199. The spec table gives a 316 Stainless Steel chassis, and the pictures we read do not say what the Titanium option changes. The contents list in the pictures names the player with AMP15, a USB-C cable, a coaxial cable, a burn-in cable, a leather case, a 12V AC adapter, a screen protector and a quick start guide.

How it compares

The FiiO M33 R2R Portable Music Player is listed at $699.99 and the HiBy RS2 II R2R HiFi Pure Audio Player at $439, both named R2R players, against $1,999 for the DX340 Black. The xDuoo DP10 / DP-10 Portable Streaming Player is $999. Choose the DX340 if you want the 12V-powered balanced output pictured here; choose the M33 or RS2 II if you want an R2R design at a lower price.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.