QULOOS QA860 Player, DAC and Headphone Amp Review

On the page, the QLS QA860 is a digital player, DAC and headphone amplifier in one unit, made by QULOOS and listed at $936. The page's parameter list gives an AD1955 DAC, WAV playback up to 24 Bit/ 192KHz, DSD64 files, coaxial and fiber inputs and outputs, RCA and XLR analog outputs and two 6.35 headphone ports; Bluetooth and WIFI are listed as No.

Specifications

Options and pricing

Silver and Black are each $936 and both orderable when the page was read, and the page shows a crossed-out price of $1,040 next to $936. The option names are the colors themselves. The page lists an AC input switch for 100-120V or 220V-240V and adds "ordering no description always switch to AC 220V-240V position". A remote control (237x48x22mm, 135g without batteries) appears in its technical parameters.

How it compares

Against the TOPPING D90III Sabre at $899, the QA860 is $936 and its page lists Bluetooth as No, while the TOPPING's name lists Bluetooth 5.1 and its spec line gives Dual ESS9039SPro DACs, so Bluetooth buyers should start with the TOPPING. The xDuoo DP10 / DP-10 Portable Streaming Player is $999 and is named a portable streaming player; the QA860 page lists an AC input and a host weight of 5KG. The QA860 suits buyers who want SD-card playback in the same unit as the DAC and the two 6.35 headphone ports.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.