Softears Studio2 2BA IEMs Review

Softears Studio2 is a two balanced armature in-ear monitor that the page describes as built for stage and studio monitoring, listed at $159 with a crossed-out $169. The specification section gives 86Ω@1kHz, 127dB/Vrms, THD+N ≤1%@1kHz and 5Hz~40kHz. The cable has 0.78mm 2-pin connectors and a 3.5mm single-ended plug, and the design is closed-back per the page.

Specifications

Options and pricing

Studio2 is the one option listed, at $159 with a crossed-out price of $169 on the page, and it was orderable when read. The cable ends in a 3.5mm single-ended plug, and the page text gives no balanced plug option. The feature list mentions a storage case and a slip-resistant nozzle locking lip for ear tips; the page text gives no case size or material, ear tip list or cable length.

How it compares

The DUNU PRS 5 / PRS5 1DD + 3BA + 1 Micro PlanarTribrid IEMs is also $159 but lists 1DD+3BA+1 micro planar per side, while the TWISTURA Woodnote 10mm Wood Diaphragm Dynamic Driver IEMs is $159.90 with a 10mm wood diaphragm dynamic driver in its name. The Moondrop Starfield III / Starfield 3 2 Dynamic Driver IEMs is $149.99 and its spec line calls it a dual-dynamic driver model. The Studio2 suits buyers who want an armature-only pair with a closed-back build; the other three suit buyers who want dynamic or planar drivers.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.