Eunorau S500 Electric Utility Vehicle Review
A four-wheel electric utility quad listed at $4,199 with a 500W mid motor, a 48V 27Ah battery and four 13 x 3.0" tires. The page lists a 110 kg weight, a 40 kg cargo max load and a 360 x 350 x 110 mm cargo area, which suits buyers who want to carry loads.
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Our verdict
A fit for a buyer who wants a four-wheel electric utility quad with a stated cargo area and cargo max load at $4,199. Look elsewhere if you need a maximum rider weight, a towing rating or a charge time, none of which the page gives. The main caveat is that the 31-mile range and the 15 mph maximum speed are the store's own figures.
- Best for
- A buyer who wants a four-wheel electric utility quad with a stated cargo area, cargo max load and weight.
- Skip if
- You need a stated rider weight limit, a towing rating or a charge time, which the page does not give.
Why 3.4/5: Held back by a coverage page that names electric bicycles but not this vehicle, the absence of any independent test of this model and an F grade on the company's Better Business Bureau profile; no specification table lifts it.
Eunorau lists the S500 at $4,199 in Army Green as a four-wheel Electric Utility Quad with a 500W mid motor that the page gives 112 Nm of torque, a 48V 27Ah battery, four 13 x 3.0" tires and dual front and dual rear shocks. Its table lists a maximum speed of 15 mph, a weight of 110 kg, a cargo max load of 40 kg and a 360 x 350 x 110 mm cargo area.
Specifications
| Spec | Page says |
|---|---|
| Battery | 48V 27Ah |
| Motor | 500W Mid Motor |
| Max Torque | 112 Nm |
| Max Speed | 15 mph |
| Range | 31 mi / 50 km |
| Speed Options | 3 Speed Modes - 6/15/25km/h |
| Driving Assistance | Hill Hold / Parking Mode / Hill Descent Control |
| Weight | 110 kg |
| Cargo Max Load | 40 kg |
| Cargo Area Dimensions | 360 x 350 x 110 mm |
| Adjustable Seat | Fore-aft +30 mm / -70 mm |
| Brakes | Hydraulic Brake |
| Tires | 13 x 3.0" |
| Shocks | Dual Front + Dual Rear |
Options and pricing
The page shows one variant, Army Green at $4,199, in stock when it was read, with a Motor Power selector that lists 500W and 1000W. It also lists an S500 S1000 Battery and an S500 S1000 Rain Cover at $799.00 each, with no details for either. No crossed-out price is shown.
How it compares
Next to the Eunorau S1000 Electric Utility Vehicle, which lists $4,899, a 1000W motor, a 48V27A battery and 28 miles of range, this model lists $4,199, a 500W motor and 31 miles. The two share the 13 x 3.0" tire size and the dual front and dual rear suspension in their header strips. For a two-wheel option, the Eunorau R1-17 Electric Dirt Bike is listed at $3,750 with a 4,000W motor and a 72V35Ah battery.
Shipping, returns and warranty
Shipping: the shipping page describes free FedEx or UPS delivery of electric bikes to the lower 48 states from warehouses in Las Vegas (1 to 3 business days of processing, an estimated 5 to 7 days in transit; Hawaii, Alaska and other countries +$500). It does not name dirt bikes, utility vehicles or the snow scooter, so confirm the delivery method, freight fee and timing for this vehicle with the store before ordering. Returns: an order can be cancelled for a full refund before it ships or is produced, but not after it ships; the page asks buyers not to refuse a delivered e-bike and to contact the store instead. A return must be applied for within 7 calendar days of receipt, the product must be new and re-sellable (not assembled, ridden, used or damaged) and complete with its manuals, accessories and original packaging, and the buyer ships it back within 7 days at their own cost to Eunorau's warehouses in the US, Australia, Europe or the UK. The store inspects it within 5 days and refunds in full when the fault is Eunorau's (wrong, damaged or defective item) or minus the shipping cost when the reason is the customer's. The terms page says customers are charged shipping only once, returns included, with no restocking fee, which does not match the return page's wording. Warranty: the warranty page defines its 24-Month+ Limited Warranty for 'Eunorau electric bicycles' bought in the US or Canada (frame 10 years; battery, motor and electrical components 24 months; manufacturing defects only, no labor, original purchaser, registration needed) and does not name dirt bikes, utility vehicles or the snow scooter, so ask support whether and for how long it applies to this vehicle before ordering. Disputes under the warranty go to binding individual arbitration (AAA rules, Nevada law) unless the buyer emails an opt-out within 30 days of purchase.
Before you buy
The page shows 25 customer reviews with 80% of them five-star in the store's own widget, which we could not verify; several product pages show the same review counts or lists, so the figure may not belong to this item alone. Reputation: Eunorau E-Mobility USA Corp has an F grade on the Better Business Bureau, is not BBB accredited and has 2 complaints on file, both marked unanswered: a December 2025 request for proof that a bike sold as new was new, and a May 2025 report of a battery cover that would not latch, which the buyer attributes to a frame defect. A web search on 21 October 2026 found no Trustpilot page for Eunorau. The store says it has specialised in e-bikes since 2009 and designs its bikes in the US and manufactures them in Shanghai, while the BBB lists a business start date of 12 December 2019; the eunorau-ebike.com domain was registered on 27 July 2016. The page shows a live 'people are viewing this right now' counter, which we could not verify.
What we liked
- The cargo area (360 x 350 x 110 mm) and cargo max load (40 kg) are both stated, along with a 110 kg weight.
- Hill Hold, Parking Mode and Hill Descent Control are listed as driving assistance.
- The seat slides fore-aft +30 mm / -70 mm for different rider sizes, per the page.
- Front and rear amber turn signals, an LED display and NFC unlock with smartphone pairing are listed.
Worth noting
- The page lists a cargo max load of 40 kg but no maximum rider weight or total load.
- No towing capacity or hitch rating is given; the page only suggests a 2-inch Receiver Adaptor, a third-party accessory it does not list among the add-ons.
- No charge time or charger rating appears anywhere on the page, and the 31 mi range has no load or test conditions.
Questions before you buy
Can a trailer be attached to the S500?
The page recommends a 2-inch Receiver Adaptor to attach trailers and calls it a third-party accessory that is compatible with Eunorau trailers. It does not list the adaptor among this item's add-ons and gives no towing capacity.
What speed settings and driving assistance does it list?
The table lists a maximum speed of 15 mph and three speed modes, 6/15/25km/h, with Hill Hold, Parking Mode and Hill Descent Control as driving assistance. NFC is listed for unlocking and smartphone pairing.
How large is the cargo area?
The cargo area is 360 x 350 x 110 mm and the table lists a cargo max load of 40 kg. The page gives no maximum rider weight.
How is this vehicle shipped?
The shipping page describes e-bikes shipping free by FedEx or UPS to the lower 48 states from Las Vegas, but it does not name dirt bikes, utility vehicles or the snow scooter. Confirm the delivery method, any freight fee and the timing with the store before ordering.
What is the return window?
The return page gives 7 calendar days from receipt to apply. The item must be new, unused and complete in its original packaging, and the buyer pays the return shipping to Eunorau's warehouse; the refund is full only when the fault is Eunorau's. Orders can be cancelled for free before they ship.
What does the warranty cover?
The warranty page covers 'Eunorau electric bicycles' (frame 10 years, battery, motor and electronics 24 months) and does not name dirt bikes, utility vehicles or the snow scooter, so ask support whether and for how long it applies to this vehicle.
Sources & verification
What this review is based on and the day we last read it. Specs and claims from the maker are the maker’s own; the verdict and the rating are ours.
From the store
- Eunorau S500 Electric Utility Vehicle product page: specs, options and price (the buy buttons go there)Specs, options and the listed priceRead October 21, 2026
- Eunorau shipping informationFree FedEx/UPS to the lower 48 from Las Vegas; accessories free over $100; overseas-warehouse fallbackRead October 21, 2026
- Eunorau return policyCancel before shipment; 7 calendar days to apply for a return; customer pays return shippingRead October 21, 2026
- Eunorau warranty page (24-Month+ Limited Warranty)Frame 10 years, battery, motor and electronics 24 months; manufacturing defects only; exclusions; arbitrationRead October 21, 2026
- Eunorau FAQClass 1-3 definitions, weight capacity, battery life and charging, design and manufacturing locationsRead October 21, 2026
- Eunorau terms of servicePrices can change without notice; says customers pay shipping once, returns included, and no restocking feeRead October 21, 2026
- Eunorau About pageSays Eunorau has specialised in electric bikes since 2009 and sells in the US, Australia and parts of EuropeRead October 21, 2026
- Eunorau contact pageOrder, customer service and after-sales emails and phone lines; California showroom addressRead October 21, 2026
Independent
- BBB profile: Eunorau E-Mobility USA CorpGrade F, not BBB accredited, 2 complaints in 3 years both unanswered, 1 customer review listedRead October 21, 2026
- BBB complaints: Eunorau E-Mobility USA CorpDec 2025: proof-of-manufacture request unanswered; May 2025: battery cover would not latch, buyer cites a frame defectRead October 21, 2026
- Verisign RDAP record for eunorau-ebike.comDomain registered 2016-07-27Read October 21, 2026
What we couldn’t verify
- The body text describes a 110 kg frame, yet the table gives Weight 110 kg; whether 110 kg covers the whole vehicle or just the frame is not clear.
- The page lists an S500 S1000 Battery and an S500 S1000 Rain Cover at $799.00 each without capacity, fit or size details; the identical price for both is not explained.
- The header strip gives the battery as 48V27A and the table and text as 48V 27Ah; the 31-mile range, 112 Nm torque and 15 mph figure come with no test method.
- The return page says the buyer pays return shipping, while the terms page says customers are charged shipping only once, returns included, with no restocking fee.
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