Eunorau Safety Charging Station, 12 Gallon Review
A $499 aluminum alloy charging station listed with a 12 Gallon volume, 6 charging ports, inside and outside switches, a smoke alarm and a movable shelf. The page says batteries and chargers are not included and gives no certification or weight.
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Our verdict
A fit for someone who wants a dedicated 12 Gallon aluminum alloy station listed with a smoke alarm and an outside switch, and who already owns the batteries and chargers. Look elsewhere if you need a stated certification, fire rating or interior size. The main caveat is that the alarm and switch claims are the store's own, with no certification or test result on the page.
- Best for
- Someone who wants a dedicated 12 Gallon station listed with a smoke alarm and 6 ports and already owns the batteries and chargers.
- Skip if
- You need a stated fire rating, certification or interior size before spending $499.
Why 3.5/5: Held back by coverage terms that do not name this item and by a BBB profile with an F grade, no accreditation and two unanswered complaints.
Priced at $499, the Eunorau 12 Gallon charging station is an aluminum alloy unit that the page says is specially designed for charging e-bike batteries. Its specification block lists 6 charging ports, switch control from outside and inside, a smoke alarm and a movable shelf, with a Size line of 23.23 x 18.11 x 35.04 inch (590 * 460 * 890 mm). A note says the batteries and chargers are not included.
Specifications
| Spec | Page says |
|---|---|
| Volume | 12 Gallon |
| Size | 23.23 x 18.11 x 35.04 inch (590 * 460 * 890 mm) |
| Charging Port | 6 |
| Material | Aluminum Alloy |
| Features | Outside Switch Control, Inside Switch Control, Smoke Alarm, A Movable Shelf Inside |
| Note | The batteries and chargers NOT included |
Options and pricing
A single $499 variant is shown, with no color or size choice and no crossed-out price, and the page lists it as in stock. The page's own note says the batteries and chargers are not included, so you would supply both.
How it compares
The page does not say which batteries or chargers fit inside. For scale, the chargers beside it run from $39 for the Eunorau 24V 2A 1.0 US/CA EKIDS E-Bike Charger to $169 for the Eunorau 72V 10A R1 E-Bike Fast Charger, and the Eunorau Meta / Defender / HS Bike Battery is listed From $499, the same figure as this station's price.
Shipping, returns and warranty
Shipping: the shipping page says accessories and batteries go by FedEx or UPS in an estimated 5 to 9 days after 1 to 3 business days of processing; orders over $100 ship free and smaller orders pay $14.99, with a possible remote-area charge. If the local warehouse is out of stock, the item ships from an overseas warehouse in an estimated 10 to 15 business days, and there may be no carrier tracking until it reaches the destination country and clears customs. Returns: an order can be cancelled for a full refund before it ships or is produced, but not after it ships; the page asks buyers not to refuse a delivered e-bike and to contact the store instead. A return must be applied for within 7 calendar days of receipt, the product must be new and re-sellable (not assembled, ridden, used or damaged) and complete with its manuals, accessories and original packaging, and the buyer ships it back within 7 days at their own cost to Eunorau's warehouses in the US, Australia, Europe or the UK. The store inspects it within 5 days and refunds in full when the fault is Eunorau's (wrong, damaged or defective item) or minus the shipping cost when the reason is the customer's. The terms page says customers are charged shipping only once, returns included, with no restocking fee, which does not match the return page's wording. Warranty: the warranty page covers original Eunorau parts and components for 24 months (manufacturing defects only, no labor) but excludes wear items, free gifts and accessories that came with a purchase, and damage from unapproved accessories or chargers; it does not name this item, so ask support whether and how it applies. It is for the original purchaser and excludes shipping damage. Disputes under the warranty go to binding individual arbitration (AAA rules, Nevada law) unless the buyer emails an opt-out within 30 days of purchase.
Before you buy
The page shows no customer reviews. Reputation: Eunorau E-Mobility USA Corp has an F grade on the Better Business Bureau, is not BBB accredited and has 2 complaints on file, both marked unanswered: a December 2025 request for proof that a bike sold as new was new, and a May 2025 report of a battery cover that would not latch, which the buyer attributes to a frame defect. A web search on 21 October 2026 found no Trustpilot page for Eunorau. The store says it has specialised in e-bikes since 2009 and designs its bikes in the US and manufactures them in Shanghai, while the BBB lists a business start date of 12 December 2019; the eunorau-ebike.com domain was registered on 27 July 2016.
What we liked
- The page lists a smoke alarm and separate switches inside and outside the station
- Gives a 12 Gallon volume, 6 charging ports and a Size line in both inches and millimeters
- Lists aluminum alloy material and a movable shelf inside
Worth noting
- No certification, fire rating or test result is given for the smoke alarm or the station itself
- No interior dimensions, weight or shelf load limit; the page does not say how large a battery fits
- The 6 charging ports are not described (outlet type, power limit)
- Batteries and chargers are not included, and no compatible models are listed
- At $499 it costs more than any charger listed beside it ($39 to $169)
Questions before you buy
What features does the station list?
An aluminum alloy station with a 12 Gallon volume, 6 charging ports, outside and inside switch control, a smoke alarm and a movable shelf inside. The page says an independent switch outside the station can open and close the charging process.
What does the smoke alarm do?
The page says that once a danger occurs, a smoke alarm will be generated to reduce losses. It gives no alarm type, power source, certification or fire rating, so this is the store's description only.
Are batteries and chargers included?
No. The page's note says the batteries and chargers are not included, and it lists no compatible models. It gives a Size line but no interior dimensions.
How are Eunorau accessories and batteries shipped?
By FedEx or UPS, an estimated 5 to 9 days after 1 to 3 business days of processing; free over $100, otherwise $14.99. If local stock is out, the item ships from an overseas warehouse in an estimated 10 to 15 business days, possibly without tracking until it clears customs.
What is the return window?
The return page gives 7 calendar days from receipt to apply. The item must be new, unused and complete in its original packaging, and the buyer pays the return shipping to Eunorau's warehouse; the refund is full only when the fault is Eunorau's. Orders can be cancelled for free before they ship.
What does the warranty cover?
The warranty page covers original Eunorau parts for 24 months but excludes wear items, free gifts, accessories bundled with a bike and labor, and it does not name this item, so ask support whether it applies.
Sources & verification
What this review is based on and the day we last read it. Specs and claims from the maker are the maker’s own; the verdict and the rating are ours.
From the store
- Eunorau Safety Charging Station, 12 Gallon product page: specs, options and price (the buy buttons go there)Specs, options and the listed priceRead October 21, 2026
- Eunorau shipping informationFree FedEx/UPS to the lower 48 from Las Vegas; accessories free over $100; overseas-warehouse fallbackRead October 21, 2026
- Eunorau return policyCancel before shipment; 7 calendar days to apply for a return; customer pays return shippingRead October 21, 2026
- Eunorau warranty page (24-Month+ Limited Warranty)Frame 10 years, battery, motor and electronics 24 months; manufacturing defects only; exclusions; arbitrationRead October 21, 2026
- Eunorau FAQClass 1-3 definitions, weight capacity, battery life and charging, design and manufacturing locationsRead October 21, 2026
- Eunorau terms of servicePrices can change without notice; says customers pay shipping once, returns included, and no restocking feeRead October 21, 2026
- Eunorau About pageSays Eunorau has specialised in electric bikes since 2009 and sells in the US, Australia and parts of EuropeRead October 21, 2026
- Eunorau contact pageOrder, customer service and after-sales emails and phone lines; California showroom addressRead October 21, 2026
Independent
- BBB profile: Eunorau E-Mobility USA CorpGrade F, not BBB accredited, 2 complaints in 3 years both unanswered, 1 customer review listedRead October 21, 2026
- BBB complaints: Eunorau E-Mobility USA CorpDec 2025: proof-of-manufacture request unanswered; May 2025: battery cover would not latch, buyer cites a frame defectRead October 21, 2026
- Verisign RDAP record for eunorau-ebike.comDomain registered 2016-07-27Read October 21, 2026
What we couldn’t verify
- The smoke alarm and its 'reduce losses' claim have no certification, fire rating or test result on the page, and the alarm type and power source are not given.
- The page gives a 12 Gallon volume and a Size line but no interior dimensions, weight or shelf load limit, and does not describe the 6 charging ports (outlet type, power limit).
- The return page says the buyer pays return shipping, while the terms page says customers are charged shipping only once, returns included, with no restocking fee.
Spotted an error or something out of date? Tell us and we’ll fix it and update the date.


