FiiO Retro Box Bluetooth Speaker Review

The FiiO Retro Box is a desktop Bluetooth speaker with a front bay for a FiiO player, listed on the page at $79.99 in black or white. Its pictures list Bluetooth reception at V6.0 with SBC and LDAC, a USBDAC mode, two 40mm speakers, 65Hz~20kHz and 5.3Wx2 output, and pictured notes name the JM21, M21 and M33R2R as fitting the bay; the pictured in-the-box list has no player.

Specifications

Options and pricing

Retro Box Black and Retro Box White are the two options, each $79.99 and orderable when the page was read. A pictured in-the-box list names the Retro Box, a USB data cable, an M21 and JM21 fixed inner liner, a quick start guide and an instruction card, among other items. The pictures say the liner comes installed for the JM21 and M21 and is removed to fit the M33R2R.

How it compares

The Retro Box is a speaker, so its siblings here are sources or amplifiers rather than rivals. The FiiO SNOWSKY Echo Mini 512MB Portable Music Player costs $67.99 and the SHANLING M1 Plus $209, both named portable music players, while the pictures name FiiO's JM21, M21 and M33R2R as the players that fit the Retro Box bay. The TOPPING Mini300 Desktop Power Amplifier at $139 is named an amplifier, a different kind of product from a Bluetooth speaker.

Shipping, returns and warranty

HiFiGO sells from hifigo.com and says every order leaves its warehouse in China, usually 1-3 business days after it is placed, and says its delivery times are estimates, not promises. Its shipping policy gives the United States 1-2 weeks (about 10 days on average) by Priority and 6-10 days by Premium, both with duties and taxes prepaid by the store; Canada 2-3 weeks; the United Kingdom 1-2 weeks; and Australia 10-15 days. Express couriers (DHL, UPS, FedEx) take 3-7 days, but then the buyer pays any duties and taxes. No shipping page names New Zealand, PO boxes are not accepted, and the free-shipping thresholds differ between the store's own pages, so check the cart. One of its two shipping pages adds that a lost parcel on an order above $50 gets only a 50% refund. A US buyer reported a $40 tariff charge in August 2025, after which HiFiGO said it had added a customs notice at checkout.

Read the return terms before you order. The homepage advertises 7-day returns. Both of HiFiGO's policy pages offer a 7-day dead-on-arrival cover (a replacement or a full refund, with the return postage refunded) and also describe 30-day returns, but a request made 7 to 30 days after delivery loses 30% of the MSRP as a restocking fee (10% more if the packaging is incomplete), plus shipping both ways and duties, and the FAQ on the same pages says there is no refund or exchange once 7 days have passed. One version recommends reselling an opened product locally. Custom IEMs and custom cables cannot be returned, no return address is published, and buyers describe sending items back to China.

HiFiGO's warranty runs one year from the order date for parts and labor; its policy names desktop DACs and amps, IEMs and dongles at one year and gives cables and adapters three months. HiFiGO decides between repair and replacement, the buyer pays the shipping, and faulty items go back for service, not for a refund. Claims go to [email protected], the only contact the store lists: its pages name no company, street address or phone, and its terms are governed by the laws of China.

FiiO's own notice "A letter to FiiO fans" (undated) lists HiFiGo among sellers it has not authorized and recommends buying FiiO products from local agents. FiiO says it still services genuine products bought from such sellers if the buyer emails [email protected], but the buyer pays the freight and duties if a unit must go back to China.

On Trustpilot, HiFiGO had 4.6 out of 5 from 378 reviews when we checked on 2026-10-28 (91% five-star, 5% one-star), and it had replied to about 75% of negative reviews; Trustpilot notes the store has not invited customers to review recently. The one-star reviews mostly concern the short return window and the deductions on returns, items listed in stock that turned out back-ordered, slow email support and a tariff charge on a US delivery in 2025. HiFiGO says its products are genuine and come in the brands' retail packaging; it does not claim to be an authorized dealer.