Tentsile Hatch Cover for 3-Person Tents & Hammocks (3.0) Review

Cold air coming up through the central mesh hatch is what the Hatch Cover for 3-Person Tree Tents & Hammocks (3.0) is meant to stop, according to the page. It attaches to Velcro pads at the hatch corners of four named 3rd generation units, measures 60 x 60 x 60cm and is made of PU-Coated Polyester Nylon Composite in Fresh Green. It lists at $20, one option, with no variants.

Options and pricing

One option at $20 and no variants. The only colour named is Fresh Green, and the material is PU-Coated Polyester Nylon Composite at 60 x 60 x 60cm. The page says it fits the Stingray 3-Person Tree Tent, the Safari Vista 3-Person 3-in-1 Tree Tent, the Trillium 3-Person Hammock Tent and the Safari Trillium 3-Person Hammock Tent, and describes itself as compatible with all 3-person units from the Gen 3.0 series.

How it compares

The Drinks Holder for 3-Person Tree Tents (3.0) lists $30 for 3-person Gen 3.0 tents as well, while this Hatch Cover lists $20, the same as the Extendable Poles and the Giant Pegs (Triple-Pack). Neither the poles nor the pegs are tied to the central hatch, so the Drinks Holder is the nearest like-for-like comparison, though its summary gives no details to compare.

Shipping, returns and warranty

Shipping is free on orders over $199 sent from the US (lower 48) and EU countries; for Canada, the UK, Australia and New Zealand the page says its rates are kept as low as it can and gives a rough guide of $10 for most accessories and $20 for heavier items inside the US mainland. Average delivery is 3 to 5 working days in the US and EU and 7 to 10 days for the UK, Canada, Australia and New Zealand. PO Box addresses are refused. The page says no extra taxes or duties apply to purchases from the US, EU, Canada, Australia or the UK, optional cover from Route can be added at checkout, and free shipping covers the first delivery attempt only; stack and accessory parts can come from different warehouses and arrive in separate packages. Returns: unused, unopened products in their original packaging can go back within 30 days of receipt, and opened or tested products can too, with a restocking fee the page gives as $20 for an unopened box and $50 for a used product (another line on the same page says $30 for all non-warranty returns). You pay return shipping on opened products unless they are defective or were sent wrongly, pre-loved and clearance sales are final, Canadian returns go to a US return centre with duties paid, and EU returns that are not warranty cases go to the UK. Warranty: products bought on tentsile.com after January 2025 carry a lifetime warranty against manufacturing defects when used as the manuals say; straps and ratchets are covered for 5 years and a rainfly is meant to be replaced about every 3 years. The exclusions include poles and pegs, wear and tear, UV degradation (fabric rated for 1,500 hours for black mesh, 2,500 hours for green fabric and 3,500 hours for Safari fabric), snow load over 1 inch, high winds and products bought from third parties. Orders from $35 to $2,000 can be split into four payments with Zip, ClearPay, PayPal or Afterpay.

Before you buy

Tentsile's page header says "Rated 4.5/5" with "1100+ reviews" and "120,000+ Happy Customers"; these are the store's own figures and were not checked. Independent coverage we could open is thin: a hands-on review of the Connect by TechGadgetsCanada (March 2024, about 8 set-ups and 4 to 5 nights) found a steep learning curve, workable trees at only about half of its stops and one cold night, and a Wilderness Times write-up of the Stingray summarises specs and owner feedback without showing any hands-on testing. Tentsile's own pages set limits that matter, for example a recommended set-up height of 1.2m / 4ft on its Trilogy page, a 1 inch snow-load limit in its warranty terms and an FAQ warning that tension loads can reach 15kN, so only healthy trees should be used. The store also warns about copycat sites, and its returns and warranty terms apply to purchases made on tentsile.com.