RELAXONCHAIR YUKON-4D Massage Chair Review

The YUKON-4D is the most expensive massage chair from RELAXONCHAIR, a Fullerton, California company that sells its own chairs direct; its product page says the chair is designed in the USA and made in China. The user manual linked from the product page dates from 2021, so this is an established model rather than a new release. The store lists it at $6,499 next to a crossed-out $10,499; this review quotes what you would pay.

Its main feature is a 4D roller mechanism: the rollers travel along your back and also push in and out, with four depth settings on the remote. It uses six techniques — kneading, tapping, the two combined, shiatsu, knocking and rolling — and begins by scanning your body from the seat to the shoulders. The product page calls the track a newly designed J-Track; the 2021 manual describes an S-and-L-shaped track that runs under the seat to the glutes.

The chair has 76 airbags, in the shoulders, arms, back, waist, hips, thighs, calves and feet, with five intensity levels. Heat comes from the back rollers, which the store describes as light warmth, and from the foot section, which uses triple foot rollers with heel pressure points. The store's FAQ warns that its chairs' foot rollers can feel intense and suggests socks or a towel, or turning the foot rollers off.

You get 12 automatic programs — six regular ones and six more under a Special menu — plus an 8-minute quick session and a manual mode where you choose the technique, the area, the width, the speed and the 4D depth. Sessions last 10, 20 or 30 minutes, and the manual caps one session at 30. Voice control responds to seven set phrases, such as starting zero gravity or shutting the chair down, after a wake phrase, and built-in Bluetooth speakers play music from a phone.

Three zero-gravity positions tilt the chair back with your legs raised, and the footrest extends up to 8 inches on its own. The space-saver design needs just 2 inches behind the chair, per the spec table. It measures 65 inches long, 34 wide and 51 high upright, and 79 inches long reclined. RELAXONCHAIR recommends it for users from 4'11" to 6'6"; its spec table gives a 300 lb limit, while the feature list says it is rated for 320 lb, so plan around 300.

Delivery is free by freight to the curb in the continental US, in 5–7 business days, with a 2–4 hour appointment window and a signature; Alaska and Hawaii cost extra, and P.O. boxes, military addresses and US territories aren't served. The chair weighs 344 lb and ships in three boxes totaling 409 lb, and you attach the armrests and the footrest. White Glove delivery, which carries it to the room you choose, unpacks and sets it up and takes the packaging away, costs $500 more.

The 3-year limited warranty covers parts and labor in the first year, including an on-site visit where one is available or transport to a repair center. In the second year it covers parts only, and you pay for labor or shipping; in the third, only the main frame. It covers the original buyer and home use only, and damage in transit is claimed with the carrier. You can request a return within 30 days of delivery if the chair is unused and in its original packaging, minus a 15% restocking fee, and you pay the return shipping. The same policy says sale items can't be returned, so ask how that applies to this chair before you buy.

The manual lists people who should not use the chair, or only with a doctor's advice — among them people with osteoporosis, spine or disc problems, heart disease or a pacemaker, pregnant women and people over 80. The store's product page shows three customer reviews: two five-star, and one one-star from December 2021 about a Christmas delivery that hadn't arrived, so order early if it's a gift. Within the range, the MK-V Plus ($2,499) lists an L-track, 38 airbags and lower-back heat, and the Jasper ($1,599) arrives fully assembled.